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FAQs

What countries do you ship to?
United States, Canada, United Kingdom, New Zealand & Australia

How much does shipping cost?
Shipping is calculated by each carrier by weight, destination, and your selected shipping service. Free Shipping on orders over $100 (Applies to US Orders Only)

What shipping services do you offer?
Domestic (US)

  • USPS First Class Package
  • USPS Priority Mail
  • USPS Priority Mail Express

International (Canada, United Kingdom, New Zealand, & Australia)

  • USPS First Class Package International
  • Priority Mail International
  • Priority Mail Express International
  • DHL

When will my order ship?
1 business day after the item is made.

What payment methods do you accept?
Visa
Mastercard
American Express
Discover
JCB,
Secure Checkout (Stripe)
Apple Pay
Google Pay
Paypal

What is your return and exchange policy?
Return and exchange period is 14 days from the time of delivery based on tracking information. Returns and exchanges must be new and unused items. Customers are responsible for return shipping costs, unless it is our error.

See our full return policy: https://www.kreationlaboratories.com/policies/refund-policy